We offer a full refund if the customer is not happy with the item. The item must be sent back to us in its original packaging and in the condition it was sent to them. We cannot refund the postage costs unless the item is damaged or not as described.
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally this information is requested when you purchase an item. We use your Personal Information for four primary purposes:
- To process and activate your order
- To identify you
- To help us support you and/or your Business.
- To alert you to product upgrades, special offers, updated information and other new services from this site.
We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time after you login to your account. There, you can view and edit personal information you have already given us.
Customs and duty
All shipments outside of the UK may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be.